Terms of Service
Effective date: May 2026
1. Agreement
These Terms of Service (“Terms”) govern your access to and use of Shift Coach’s website, mobile applications, and related services (collectively, the “Services”). By creating an account, downloading or using our apps, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
If you subscribe through Apple or Google, their standard terms for purchases may also apply. In case of conflict regarding billing or subscriptions, their terms typically govern payments and cancellations on their respective platforms.
2. Changes
We may update these Terms from time to time. We will post the updated Terms on our website (and/or provide in-app notice for material changes where appropriate). Continued use of the Services after the effective date of changes may constitute your acceptance where permitted by law. If you do not agree to an update, you must stop using the Services and cancel any recurring subscription according to Section 6.
3. Eligibility
The Services are not directed to children under 13, and you must not use the Services if you are under 13. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.
4. Medical and wellness disclaimer (important)
Shift Coach is a wellness and lifestyle coaching tool, not a medical device, medical service, or substitute for professional healthcare. Information and suggestions in the Services are for general educational and informational purposes only and are not medical advice, diagnosis, or treatment.
You should always consult a qualified healthcare professional about your health, medications, pregnancy, or any medical condition. Do not ignore or delay seeking professional advice because of something you read in the Services. In an emergency, contact local emergency services immediately.
5. User accounts and security
You agree to provide accurate information, keep your account credentials confidential, and notify us promptly if you suspect unauthorized access. You are responsible for activity under your account except where we are at fault. We may suspend or terminate access if we reasonably believe it is necessary for security, legal compliance, or preventing harm or abuse.
6. Subscriptions, billing, and cancellation
Shift Coach may offer paid subscription plans with additional features. Payments for mobile subscriptions are processed by Apple (App Store) and/or Google (Google Play), and subscription status may be validated using RevenueCat (or similar infrastructure we use). We do not store your full payment card details on our servers.
Subscriptions may renew automatically until cancelled in accordance with the platform where you purchased (for example, App Store subscription settings or Google Play subscriptions). Cancellation is managed through the applicable platform and typically takes effect at the end of the current billing period. You are responsible for cancelling before renewal if you do not want to be charged for the next period.
Prices and taxes may change in line with platform rules and applicable law. If we offer web-based purchases in the future, additional payment terms may apply at purchase.
7. Refunds
Fees are generally non-refundable except where required by applicable law or the applicable app store’s policies allow a refund. If you believe you are entitled to a refund, use the refund process provided by Apple or Google where available. You may also contact us at shift-coach@outlook.com and we will review good-faith requests consistent with law and platform rules; approval is not guaranteed.
8. License to use the Services
Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to use the Services for your own non-commercial purposes. You may not:
- copy, modify, distribute, sell, or lease any part of the Services except as allowed by law;
- reverse engineer, decompile, or attempt to extract source code except where such restrictions are prohibited by law;
- interfere with or disrupt the Services or other users’ use;
- use the Services to build a competing product or to scrape or harvest data at scale without our written consent;
- misuse health integrations, automation, or APIs in a way that violates law or third-party terms.
9. Health and activity integrations
If you connect Apple Health, Health Connect, or other integrations, you are responsible for permissions you grant and for the accuracy of data coming from those sources. You can revoke permissions through your device or operating system settings. Third-party providers have their own terms and privacy practices.
10. AI-assisted features (where available)
Some features may use AI to generate text or suggestions based on limited information you already store in the Services. AI outputs may be incorrect or incomplete. They are not professional medical, legal, or other regulated advice. You are responsible for how you use outputs from the Services.
11. Acceptable use
You agree to use the Services only in compliance with applicable law and these Terms. You must not use the Services to harass others, upload malware, attempt unauthorized access, or engage in fraud or other harmful activity.
12. Intellectual property
The Services, including software, branding, text, graphics, and other content (excluding your own user content you provide), are owned by Shift Coach or our licensors and are protected by intellectual property laws. Except for the limited license above, no rights are granted to you.
13. Third-party services
The Services rely on third-party providers (for example hosting, authentication, database, email delivery, analytics, and payment/subscription infrastructure). Your use may be subject to their terms. We are not responsible for third-party services except as required by law.
14. Service availability
We strive to keep the Services available, but we do not guarantee uninterrupted or error-free operation. We may change, suspend, or discontinue features or the Services (in whole or in part) with or without notice, for maintenance, security, legal, or business reasons.
15. Disclaimer of warranties
To the maximum extent permitted by applicable law, the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
16. Limitation of liability
To the maximum extent permitted by applicable law, Shift Coach and its owners, operators, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or other intangible losses, arising from your use of the Services.
To the maximum extent permitted by applicable law, our total liability for any claim arising out of or relating to the Services or these Terms will not exceed the greater of (a) the amount you paid us for the Services in the twelve (12) months before the event giving rise to the claim, or (b) fifty US dollars (USD $50) if you have not paid us. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.
17. Indemnity
To the extent permitted by law, you agree to defend and indemnify Shift Coach against claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the Services, your violation of these Terms, or your violation of others’ rights.
18. Termination
You may stop using the Services at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or to protect the Services or users. Provisions that by their nature should survive (including disclaimers, limitations of liability, and governing provisions) will survive termination.
19. General
If any provision of these Terms is held invalid, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
20. Contact
Questions about these Terms: